Index / User Guide
Zoho Mail suite has an entire suite of apps with Mail, Calendar, Contacts, Tasks, Notes and Bookmarks. Choose the app below to view the related help articles.
Getting Started
Zoho Mail is a collaborative business communication platform for the modern workforce.
Sign Up/Sign In
Zoho Mail provides the best-in-class email experience for personal and organization usage, with its robust features.
Custom domain email address
When it comes to communication between different organizations, the most reliable way is to send emails.
Using Zoho mail
The Zoho Mail suite has easy-to-use webmail, responds to them and collaborates with the team effectively.
Offline Mode
Zoho Mail's Offline mode lets you access your mailbox even without being connected to the internet. You can read and reply to your emails while offline.
Progressive Web Application
Zoho Mail is now available as a Progressive Web Application (PWA), Google Chrome support Zoho Mail as Progressive web app.
Reading emails
Zoho Mail provides easy-to-use options which can be customized to an individual's preference. The webmail interface provides flexible options to reply to emails.
Quick Actions and Email Snippets
In some cases, the emails that you receive might demand a follow-up action. Zoho Mail now supports the usage of Quick Actions.
Sending Emails
One of the most basic functions of an email service is sending emails. Zoho Mail provides rich text format editors for sending properly formatted emails.
Managing received emails
When you receive emails, to sort them in an organized manner, different actions may be needed depending on the emails you receive.
Searching Emails
Zoho Mail offers not just an emailing service, but a complete platform for you to run your business, with applications like Notes, Calendar, Tasks and Bookmarks.
User Spam Settings
Spam is an inconvenience at its best. Zoho Mail's anti-spam mechanism works extensively to identify and classify the right emails as spam.
Groups
Zoho Mail Groups helps teams and groups of people coordinate and communicate better while also minimizing the email clutter caused by internal emails.
Attachment Viewer
Attachment Viewer offers a single consolidated view of all the attachments received. This mainly addresses the issue of attachment disorder due to numerous emails and forwards.
Email Reminders & Follow ups
Most of the emails we send, often need follow-ups or reminders based on the response from others, or sometimes, irrespective of the response.
Email Sharing
Email Sharing allows you to easily manage discussions around emails. It is a hassle-free way to share the information in an email with your colleagues.
Folder Sharing
Folder sharing helps you to share an entire folder of emails with your organization members. The users with whom you have shared the folder can view the emails and comment on them.
Notifications
Several browsers like Google Chrome, Firefox, Opera, etc. support desktop notifications from websites and web applications. You need to configure the browser to allow notifications from the current page.
Using folders
Zoho Mail provides options to create multiple folders at multiple levels to manage and organize emails better. You can combine the 'Filters' along with the folder, to automatically classify your emails based on your Contacts.
Applying Tags
Tags are similar to folders but offer additional flexibility. A single email can have multiple tags. Also, various emails under different folders can also be grouped with a common tag.
Manage Mail Settings
Zoho Mail Settings offers you extensive customization options to manage your preferences based on various parameters.
Calendar
Zoho Calendar in the Mail-suite applications helps you to better schedule your days without having to close your mailbox.
Tasks
Zoho Mail Tasks, an application available as a part of Zoho Mail Suite, is a one-stop task management tool. When you add your tasks to Zoho Mail.
Notes
Your Zoho Mailbox is integrated with the Zoho Notes application. It is an easy way to make sure that all your spur of the moment ideas are not lost.
Contacts
Zoho Contacts application of your Zoho Mail helps you to access all your contacts in one place. It makes it simpler for you to manage Personal and Organization contacts inside your email interface.
Bookmarks
Bookmarks application in Zoho Mail Suite helps you to save various Web URLs of websites or articles you come across on the internet. You can save web URLs or articles to view them in the future.
Reminders
The Reminders section in Zoho Mail is a centralized view for all the reminders in the Zoho Mail suite except Calendar. The Reminders section allows you to add general reminders.
Email Forwarding
Email forwarding is a feature that allows you to automatically forward all the incoming emails received in an account, to another email account - which is chosen as the destination account.
Import / Export Emails
If you have your emails as EML files, you can make use of the EML import. If the emails are stored locally on your system, you can import them using this method, and access them from your Zoho Mail account.
IMAP vs POP
Zoho Mail offers multiple ways to access your email accounts from different service providers within the Zoho mailbox. They work by establishing a TCP link. Email protocols IMAP and POP are application layer protocols.
Zoho Mail as POP account
POP or Post Office Protocol enables you to access the emails in any email client of your choice. POP performs one-way email retrieval and there is no sync between the email clients and server.
Zoho Mail as IMAP account
IMAP (Internet Message Access Protocol) is an email retrieval and storage protocol, which syncs with the servers and maintains the status of messages across multiple email clients.
SMTP Server Configuration
SMTP or Simple Mail Transfer Protocol allows you to send emails from an email application through a specific server.
Mobile Access
Zoho Mail has multiple apps, exclusively designed for administrators for administration on the go and email apps.
Add POP Accounts
You can add your external accounts as POP in Zoho Mail. Different accounts can be managed from the same window.
Add IMAP accounts
Zoho Mail provides multiple ways such as IMAP and POP to access your external email accounts in one place. Sync them across your devices.
Integrations in Zoho Mail
Zoho Mail provides integrations with external and internal applications to ease your workflow across multiple platforms.
Extensions in Zoho Mail - Using eWidget
Zoho Mail offers smooth integrations across various applications, as extensions, which allow you to view and access information.
Developer Space
Zoho Mail Developer Space equips you with the tools to integrate any third-party application with Zoho Mail or create your own custom extensions inside Zoho Mail.
Zoho Mail Add-On
Zoho Mail Add-on is the integration between Zoho Mail and other Zoho services like Zoho CRM or Zoho Recruit etc. This enables you to track email communications.
Zoho Mail Desktop Lite Client
The Zoho Mail Desktop Lite client is a free installable application that allows you to access Zoho Mail from your desktop/ laptop.
Close Account
When you close the Zoho Account, this will close the Zoho account across all Zoho Applications like CRM/ Mail/ Docs, and so on. You will lose access to all the Zoho Applications.